FAQs

Why do you use pre-paid deposits to secure bookings instead of a standard reservations system?

We are a very small restaurant, which means we have to turn many enquiries away every week. Because our experience is complex, guests must book in advance. In the past, we have experienced a lot of disappointment when a booking is not held. If we aren't notified that a guest wants to cancel, we can’t rebook their table. This impacts on us as a business, and our guests who couldn’t secure a reservation. Pre-paid deposits allow us to guarantee our seats will be filled every service, which is vital to the restaurant atmosphere and the effective running of our business.

Cancellations Policy

Should you wish to cancel your booking we ask 48 hours minimum notice period to refund all deposits paid. Alternatively, you can transfer or gift your ticket to anyone you wish (see above) as long as this is done at least 48 hours before your booking. At the restaurant’s discretion, you may be able to reschedule your ticket within the 48 hour period.

What does my ticket include?

The deposit secures your table for the time and date requested. The full value of the deposit is deducted from your bill on your visit. Should you be unable to attend your reservation, please confirm this to us by telephone at least 48 hours in advance and we will either refund your deposit, or reschedule your experience. Please be aware that if less than 48 hours notice of cancellation is provided, we will be unable to refund your deposit. At the discretion of the restaurant, you may be able to transfer your booking to someone else, or reschedule.

Do I need to pay a booking deposit if I have a voucher?

If you have a voucher, please call the restaurant to make your booking. You will need to have your voucher to hand as we will make a note of the voucher code when making the booking. The value of your voucher will be deducted from the deposit payable. Please be mindful that our standard cancellations policy (see above) applies, so if you are unable to make your booking and do not provide us with at least 48 hours notice, the deposit value will not be refunded back onto your voucher. Should you have any questions regarding your voucher, please contact the restaurant.

What is the restaurant policy on dietary requirements and allergies?

Our primary goal is to offer a distinctive and memorable experience true to our vision. As such, there are limitations to the degree of modification we will offer. We will, with advance notice only, happily cater for vegetarian (lacto-ovo), pescetarian and gluten-free guests. Given the bespoke nature of our menus, at least 48 hours advance notice of any dietary requirements or allergies is essential or we may be unable to accommodate you. At present, we do not cater by default for any dietary requirements beyond this. You are very welcome to contact the restaurant before making a booking to discuss your specific needs. Please bear in mind that your deposit will not be refundable within 48 hours of your visit.

What is the dress code?

We do not operate a dress code. Your experience with us is about you being happy. Many guests do choose to wear jackets, but we will not dictate to any visitors that they must wear this or that.

What should I do if I am running late?

If you are running late, please call the restaurant as early as possible to let us know. As a small and busy restaurant, we are not always able to answer the phone straight away so please do keep trying if you can't get through. We always aim to be fair as possible as deposits are not refundable within 48 hours of your visit, however if you are running 15 minutes late or more we may not be able to accommodate your booking. Please bear in mind that our 2pm and 8:30pm bookings are our latest bookings so we will find these the most difficult to accommodate lateness. The kitchen closes no later than 2:30pm for lunch and 9pm for dinner.

Are children welcome in the restaurant?

As a small restaurant, we have to be mindful of the potential impact on the atmosphere for our other diners. Our experience is intended for adults and we do not have a children's menu. We do welcome well-behaved children over the age of 12 who will be able to enjoy the full menu. If you have any questions, please do contact us directly.

Do you have a bar area?

Currently we do not have a separate bar area though you are welcome to arrive early for drinks at your table, which is yours for the evening.

How big is the restaurant and do you offer a private dining area or cater for large parties?

The restaurant has 24 seats and is proudly and undeniably small – this allows us to offer guests the experience we want and spend proper care and attention on every diner. It also means we have to be mindful of how easily the atmosphere in the dining room is affected by individual tables; we are unable to offer reservations for groups larger than 6. We do not have a separate space for private dining and do not currently offer private hire of the space. We do offer private chef opportunities and you are very welcome to contact the restaurant for more information on how we could work with you on a particular event.

How often does the menu change?

We do not find it helpful to prescriptively set menu changes. We work with seasonal produce, and this may mean ingredients and dishes evolve and change as rapidly as the weather. New dishes are introduced as and when we are happy with their development, and some dishes remain in one format or another on